Oracle BRM

Oracle Billing and Revenue Management (Oracle BRM or OBRM) uses a single-product approach to address all of today’s business requirements, especially in communications, media providers’ services, and business models. It helps service providers accelerate the launch of innovative offerings, enriches global customer relationships, and reduces the costs associated with traditional approaches to billing.

Tridens is a specialized company with many years of experience in Oracle BRM.  Our consultants have in-depth knowledge of the system and provide exceptionally skilled development and consulting services. Over the years, our rapid and successful resolution of our clients’ problems has enabled us to innovate packaged solutions that can be easily and quickly integrated into your environment. Using these will remedy your business’ maladies.

We provide various Oracle BRM services, such as the following:

  • Release and configuration management
  • Bill-run management
  • Requirement analysis and technical document design
  • Pipeline development
  • Development and customization
  • Debugging and error resolution
  • Testing
  • Regression testing
  • Maintenance of production
  • Performance optimizations of BRM
  • Installation and testing of patches
  • Revenue assurance

Our versatile packaged solutions include the following:

  • Balance monitoring – which Involves postpaid user balance monitoring for its usage or its child and receiving appropriate notifications
  • MSISDN Batch Creation Tool – A Tool/Algorithm for finding batches of numbers that band together – mainly for business consumers.
  • Closed User Group implementation (CUG) – which provides business customers with a special offer to communicate with one another inside their group/firm
  • Oracle BRM middleware (MLW) – BRM middleware is the middle layer between BRM and internal secure boxes, such as SMSC, WAP portal, USSD gateway, etc. It is able to accept requests, process them, and delegate tasks to Oracle BRM, CRM and Navision.
  • Oracle BRM Proxy – BRM Proxy is an entrance for requests from non-secure (connected to Internet) boxes, such as, WAP and WEB Portals. It uses secure communication, caching and other mechanisms to prevent unwanted requests to Oracle BRM MLW.
  • Oracle BRM Charge – A utility for creating diameter requests for the Oracle BRM Diameter pipeline to charge content for external partners (e.g. Content providers, POS terminals, Mobile Payments Systems, etc.).
  • Oracle BRM Data Sync – A utility for the synchronization of data (e.g. Payments, Loyalty points, Active products, etc.) among other systems (e.g. Navision, CRM, Data Warehouse, etc.) and Oracle BRM.
  • Postpaid to prepaid Top Up – A service for enabling postpaid to prepaid top up using WAP Portal and USSD
  • Usage report – Creates usage reports (e.g. calls, sms, mms, gprs) for specific customers (groups of customers) between specific dates
  • Billing checker – A tool for verifying generated bills after billing. It connects to the database and checks whether all bills are being generated and if they are being generated correctly with respect to bill numbers, dates, charged amounts, etc. It reports all possible errors and writes them into a log file.
  • Invoicing checker – A tool for verifying generated invoices after invoicing. It connects to the database and checks whether all invoices are being generated and if they are being generated correctly, corresponding to the relevant bills. It reports all possible errors and writes them into a log file.
  • XML checker – A tool for verifying generated xml files after billing. It pares through all XMLs, sums up all items, compares them with the total amounts, calculates taxes and checks them. It compares amounts in XML with amounts in the database, etc. It reports all possible errors and writes them into a log file.
  • Business intelligence solutions
  • Branded customer self-care and Customer Resource Management (CRM) solutions
  • PDF generator – A tool for generating PDF invoices out of xml files.
  • Java invoicing – A tool which can be run on a stand-alone environment outside the production environment.
  • Enterprise Service Manager – The purpose of the application is to monitor the production environment (e.g. processes, disks, memory, applications). In case of problems, an email or SMS is sent.  Read More

Tridens is an Oracle gold partner.

For more information about Oracle BRM, please visit our blog.