Tridens can supply enrichment to custom products and support their upkeep through its outsourcing teams. We have the expertise to provide ongoing maintenance of the software to fix customer-reported bugs and to change requests. This service may also involve a test lab for automated regression testing, in addition to manual testing.
Our maintenance engineers can own and manage your older product releases, thereby releasing your custom product development team to concentrate on new releases and / or handle bug fixes, enhancement requests, customer specific engineering change requests, and rollout engineering patches for your older releases.
By providing superior customer support, Tridens can guarantee that your investment is running at optimum performance. We supply the best available client-focused support services backed by our highly experienced staff.
Tridens’ two-tiered support offerings range from phone assistance to ongoing management and maintenance. You have the option to choose from the many plans we offer. Select the solution that best matches your organization’s needs, your staff’s skills, and the complexity of your operations.